Have you requested or been issued a refund by our team? Would you like to check the status of your refund?
Please note that refunds are processed within 1-5 business days of the request. It can take anywhere from 2-7 business days after we receive your request for that refund to show up on your bank or credit card account. Read about our Refund Policy and Cancellation Policy here.
If the card you registered is no longer active, please let us know when you request your refund, as we will need to confirm those details with you over the phone.
Has it been over 7 business days since you requested a refund?
Give us a call and we can help! We'd love to give you a status update about your request. Our number is 720-307-1466. You can either hit the extension for existing members or the billing department and someone will assist you. If you are calling outside of our regular business hours, please leave us a voicemail and we will return your call the following business day.
If you have any other questions or need further assistance, give us a call, send us an email or reach us via our online chat! We love hearing from you!