Why Was I Charged After I Canceled?

Help, I canceled my account but was charged again!

Cullen Canazares avatar
Written by Cullen Canazares
Updated over a week ago

Did you cancel your Rental Kharma account but notice a charge on your card for our services? We can help with that!

Oops! It Was a Billing Glitch!

If you have received confirmation from Rental Kharma that your account has been sent to the billing department for cancellation via a text message or email, or an online chat message, it takes anywhere from 1 to 3 business days for your account to be fully canceled. In rare cases, a charge will occur after your account has been canceled. Please let us know and we will issue a refund for any additional charges after we have received your cancellation request. Although we have no contracts or cancellation fees, you must notify us if you want to cancel services.
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If you have any further questions, you can call us at 720-307-1466.

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