Why Was I Charged After I Canceled?

Help, I canceled my account but was charged again!

Cullen Canazares avatar
Written by Cullen Canazares
Updated over a week ago

Did you cancel your Rental Kharma account but notice a charge on your card for our services? We can help with that!

Oops! It Was a Billing Glitch!

If you have received confirmation from Rental Kharma that your account has been sent to the billing department for cancellation via a text message or email, or an online chat message, it takes anywhere from 1 to 3 business days for your account to be fully canceled. In rare cases, a charge will occur after your account has been canceled. Please let us know and we will issue a refund for any additional charges after we have received your cancellation request. Although we have no contracts or cancellation fees, you must notify us if you want to cancel services.

If you have any further questions, you can call us at 720-307-1466.

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